No, we are unable to offer a cloakroom facility and request that personal belongings are kept to a minimum.

We strongly recommend and kindly request that you wear face coverings at all times throughout the venue unless you are actively eating and drinking – please keep the period you are not wearing a face covering for this purpose to a minimum. If you are exempt from wearing a face covering, please inform our staff upon entry. Children under the age of 11 are exempt from wearing face coverings.

If you are attending a workshop, learning activity or class, once again we would strongly recommend and kindly request that you wear your face covering to the session, until advised otherwise by the group leader.

No, we ask that all payments are made by card. Contactless payments can be made for transactions up to £45.

There will be temperature checks as you enter the building. This is carried out by a member of staff who will point a non-contact temperature gun at your forehead.

If this device indicates you have a high temperature, unfortunately, we will unable to let you enter. You should then call the Box Office between 10am and 5pm, Monday to Friday, to discuss your booking.

The doors to the building will be open from one hour before the start of the show.

The doors to the theatre will open 30 minutes before the performance.

Please ensure that you allow enough time to queue for entry to the building, toilets and ordering your refreshments if desired.

No, we are no longer offering tickets for collection on the day of the performance as this can cause congestion. E-tickets can be sent to your email address for you to show on your phone on the day, or physical tickets can be posted to your address.

Yes, hand sanitiser is available in prominent places throughout the building, including at the main entrance. Please use these stations and practice good hand hygiene.

Unfortunately, we are unable to admit latecomers to the performance.

Please allow plenty of time for your journey, queuing and temperature checks upon arrival. You are welcome to take your seats up to 1 hour before the performance.

If we are required by any COVID-19 government guidance or restrictions to cancel a performance, tickets may be exchanged or refunded.

No, all tickets must be purchased in advance. This can be done on our website, by phone, or in person during the Box Office opening hours listed in the Box Office section.

You should not attend the venue and contact us immediately if you:

• believe you may be infected with COVID-19;
• have experienced symptoms in the last 14 days;
• have been in close proximity to anyone who has experienced symptoms in the last 14 days;
• have arrived in England in the last 14 days and are not covered by the exemption rules relating to self-isolation; or
• have been instructed to self-isolate.

Any individual who considers themselves to be clinically extremely vulnerable or who is in the same household or support bubble as someone who considers themselves to be clinically extremely vulnerable is advised not to attend.

The theatre is professionally cleaned on an increased basis. Contact surfaces such as handles and toilets are cleaned regularly throughout the day using antiviral cleaning products.

If you have any booking queries, please contact our Box Office as soon as possible, as it is a lot easier to resolve any issues in advance rather than upon arrival.

Booster seats will be available and will be cleaned after ever use with an Anti-viral cleaner

We strongly recommend and kindly request that you wear face coverings at all times throughout the venue unless you are actively eating and drinking – please keep the period you are not wearing a face covering for this purpose to a minimum. If you are exempt from wearing a face covering, please inform our staff upon entry. Children under the age of 11 are exempt from wearing face coverings.

If you are attending a workshop, learning activity or class, once again we would strongly recommend and kindly request that you wear your face covering to the session, until advised otherwise by the group leader.

No, we ask that all payments are made by card. Contactless payments can be made for transactions up to £45.

Yes, our café is now open from Monday to Friday, 10am till 3pm.

It will also open 1hr 30min before the start time of an evening show.

Coming to a show and fancy a bite? Why not book a pre-show meal?

Yes, hand sanitiser is available in prominent places throughout the building, including at the main entrance. Please use these stations and practice good hand hygiene.

The theatre is professionally cleaned on an increased basis. Contact surfaces such as handles and toilets are cleaned regularly throughout the day using antiviral cleaning products.

We strongly recommend and kindly request that you wear face coverings at all times throughout the venue unless you are actively eating and drinking – please keep the period you are not wearing a face covering for this purpose to a minimum. If you are exempt from wearing a face covering, please inform our staff upon entry. Children under the age of 11 are exempt from wearing face coverings.

If you are attending a workshop, learning activity or class, once again we would strongly recommend and kindly request that you wear your face covering to the session, until advised otherwise by the group leader.

No, we ask that all payments are made by card. Contactless payments can be made for transactions up to £45.

The bar is open for shows. Pre-order your drinks here.

Yes, hand sanitiser is available in prominent places throughout the building, including at the main entrance. Please use these stations and practice good hand hygiene.

We strongly recommend and kindly request that you wear face coverings at all times throughout the venue unless you are actively eating and drinking – please keep the period you are not wearing a face covering for this purpose to a minimum. If you are exempt from wearing a face covering, please inform our staff upon entry. Children under the age of 11 are exempt from wearing face coverings.

If you are attending a workshop, learning activity or class, once again we would strongly recommend and kindly request that you wear your face covering to the session, until advised otherwise by the group leader.

No, we ask that all payments are made by card. Contactless payments can be made for transactions up to £45.

No, we are no longer offering tickets for collection on the day of the performance as this can cause congestion. E-tickets can be sent to your email address for you to show on your phone on the day, or physical tickets can be posted to your address.

Yes, hand sanitiser is available in prominent places throughout the building, including at the main entrance. Please use these stations and practice good hand hygiene.

No, all tickets must be purchased in advance. This can be done on our website, by phone, or in person during the Box Office opening hours listed in the Box Office section.

You should not attend the venue and contact us immediately if you:

• believe you may be infected with COVID-19;
• have experienced symptoms in the last 14 days;
• have been in close proximity to anyone who has experienced symptoms in the last 14 days;
• have arrived in England in the last 14 days and are not covered by the exemption rules relating to self-isolation; or
• have been instructed to self-isolate.

Any individual who considers themselves to be clinically extremely vulnerable or who is in the same household or support bubble as someone who considers themselves to be clinically extremely vulnerable is advised not to attend.

If you have any booking queries, please contact our Box Office as soon as possible, as it is a lot easier to resolve any issues in advance rather than upon arrival.

Yes, our Box Office is open from Monday to Saturday between 10am and 5pm.
We are currently operating with reduced staff and you may need to wait longer than usual to be served. You can also book tickets via our website, twenty-four hours a day, seven days a week.

We welcome groups of all sizes for all our productions. Please contact the Box Office if you would like any further advice or would like assistance with your booking.

All workshops, learning activities and classes are going ahead. The theatre or your activity provider will be in touch if this changes.

We strongly recommend and kindly request that you wear face coverings at all times throughout the venue unless you are actively eating and drinking – please keep the period you are not wearing a face covering for this purpose to a minimum. If you are exempt from wearing a face covering, please inform our staff upon entry. Children under the age of 11 are exempt from wearing face coverings.

If you are attending a workshop, learning activity or class, once again we would strongly recommend and kindly request that you wear your face covering to the session, until advised otherwise by the group leader.

There will be temperature checks as you enter the building. This is carried out by a member of staff who will point a non-contact temperature gun at your forehead.

If this device indicates you have a high temperature, unfortunately, we will unable to let you enter. You should then call the Box Office between 10am and 5pm, Monday to Friday, to discuss your booking.

Yes, hand sanitiser is available in prominent places throughout the building, including at the main entrance. Please use these stations and practice good hand hygiene.

You should not attend the venue and contact us immediately if you:

• believe you may be infected with COVID-19;
• have experienced symptoms in the last 14 days;
• have been in close proximity to anyone who has experienced symptoms in the last 14 days;
• have arrived in England in the last 14 days and are not covered by the exemption rules relating to self-isolation; or
• have been instructed to self-isolate.

Any individual who considers themselves to be clinically extremely vulnerable or who is in the same household or support bubble as someone who considers themselves to be clinically extremely vulnerable is advised not to attend.

The theatre is professionally cleaned on an increased basis. Contact surfaces such as handles and toilets are cleaned regularly throughout the day using antiviral cleaning products.