You should not attend the venue if: You have tested positive for Covid-19 You are experiencing symptoms of Covid-19 Please contact the Box Office as soon as possible and we will exchange your ticket for another performance where possible. Where exchanges are not possible (e.g., for one-night events), please let the Box Office know at […]
We welcome groups of all sizes for all our productions. Please contact the Box Office if you would like any further advice or would like assistance with your booking.
If you have any booking queries, please contact our Box Office as soon as possible, as it is a lot easier to resolve any issues in advance rather than upon arrival.
Face masks are optional, please continue to wear one if you feel more comfortable to do so
Yes, hand sanitiser is available in prominent places throughout the building, including at the main entrance. Please use these stations and practice good hand hygiene.
No, all tickets must be purchased in advance. This can be done on our website, by phone, or in person during the Box Office opening hours listed in the Box Office section.
No, we are no longer offering tickets for collection on the day of the performance as this can cause congestion. E-tickets can be sent to your email address for you to show on your phone on the day, or physical tickets can be posted to your address.
Yes, our Box Office is open from Monday to Saturday between 10am and 5pm.We are currently operating with reduced staff and you may need to wait longer than usual to be served. You can also book tickets via our website, twenty-four hours a day, seven days a week. Christmas Opening Hours Sun 19 Dec | […]
No, we ask that all payments are made by card. Contactless payments can be made for transactions up to £45.